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Casa Mexicana Cozumel Hotel, Cozumel
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Key details
About the Hotel
Avenida Rafael E. Melgar sur Entre Calles 5 y 7 sur 457 Frente al malec\u00F3n,
Cozumel,
Mexico,
77600,
Quintana Roo
Casa Mexicana Cozumel is a 3-star boutique hotel positioned on the picturesque boardwalk of Cozumel. It offers stunning views of the Caribbean Sea and easy access to local attractions, making it ideal for nature lovers and adventure seekers. This hotel is particularly convenient for divers and snorkelers due to its proximity to some of the world's best reefs and diving sites.
Location
The hotel is nestled in the heart of downtown Cozumel, just 10 minutes from the airport and close to the fiscal pier. Guests have convenient access to Benito Juárez Park, local shops, and restaurants. The location is ideal for exploring the rich cultural and natural attractions of Cozumel.
Rooms
The hotel features 88 well-appointed rooms, including Deluxe Sea View and City View options. Each room includes modern amenities such as free Wi-Fi, luxurious linens, and air conditioning. Guests can enjoy private balconies with city or sea views, making for a restful retreat.
Eat & Drink
A complimentary continental breakfast is available from 7:00 am to 11:30 am, served on the hotel's main terrace. Additionally, Las Palmeras, located 0.1 miles away, offers traditional Mexican cuisine, ensuring guests can explore local flavors. Room service is available for those who prefer dining in.
Leisure & Business
Casa Mexicana provides a serene outdoor pool area, perfect for relaxation. It offers a 1,076-square-foot meeting room suitable for various events and gatherings. Personalized event organization services are also available, enhancing the guest experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
The room was impressively large and the bed was super comfortable, making for a great night’s sleep.view full review
Delicious Breakfast
The breakfast buffet was a highlight with its filling and delicious options, served from 7:00 am to 11:30 am.view full review
Refreshing Pool
The swimming pool on the main floor was a great spot to relax, featuring lounge chairs and a lovely view.view full review
Welcoming Environment
The hotel presented a cheerful atmosphere with attentive housekeeping making the stay feel very welcoming.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Diving
Snorkeling
Fishing
Services
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Snack bar
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Spa & Leisure
Plunge pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Massage
Public Bath
Shallow end
Room features
Air conditioning
Heating
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Avenida Rafael E. Melgar sur Entre Calles 5 y 7 sur 457 Frente al malec\u00F3n,
Cozumel,
Mexico,
77600,
Quintana Roo
Map view
Avenida Rafael E. Melgar sur Entre Calles 5 y 7 sur 457 Frente al malec\u00F3n,
Cozumel,
Mexico,
77600,
Quintana Roo
City landmarks
Island
Museum of Cozumel
2800 ft
Parque Benito Juarez & Av. Rafael Melgar
Plaza Central
3300 ft
Church
San Miguel Church
2500 ft
25 Avenida Entre Rosado Salas y 3 Sur
Galo Art Studio
2600 ft
Km 11 Carreter Transversal
Mayaluum
3200 ft
Parks
Parque Arqueologico
4600 ft
Store
Mega
2100 ft
Parque Quintana Roo
2100 ft
Synagogue
Chabad of Cozumel
4200 ft
Gonzalo Guerrero
Parque Atardecer MAya
2000 ft
Calle Dr Adolfo Rosado Salas
Dr. Adolfo Rosado Salas Monument
2200 ft
Avenida Benito Juarez 15
Pax
2300 ft
7th Street South #700
Power Yoga Cozumel
3800 ft
Nearby
Carr. Costera Sur Km 9. 5 Zona Hotelera Sur
Chankanaab Adventure Beach Park
1300 ft
Av. General Rafael E Melgar 101
Coral Reefs Monument
500 ft
Costera Sur Highway
El Cedral
1300 ft
Parks
Benito Juarez Park
1300 ft
Southeastern point 2.5 miles off Costera Sur
El Caracol
1300 ft
Nature reserve
Faro Celerain Ecological Reserve
1300 ft
Costera Sur Highway
Parque Nacional Arrecifes de Cozumel
1300 ft
Costera Sur
Laguna Colombia
1300 ft
Mall
Punta Langosta Pier
600 ft
Centro
San Miguel de Cozumel Punta Langosta Lighthouse
600 ft
North of Costera Sur Highway Km 9
Cenote Aerolito de Paraiso
1300 ft
Av. Rafael E. Melgar
Golden Eagles
1300 ft
Carretera Costera Norte
Castillo Real
1300 ft
Av. Rafael E. Melgar
Statue General Rafael Melgar
1300 ft
5ta Ave Sur - #250
Mayan Mind Maze
1400 ft
Calle Dr Adolfo Rosado Salas 109
Tequila Factory Outlet
1500 ft
Unnamed Road
Centro de Cozumel
1800 ft
Restaurants
Mar y Juana
100 ft
Avenida Rafael E. Melgar entre 5 y 7 sur
Colores y Sabores
400 ft
Calle 5 Sur Plaza Empo
Fogo Cozumel
300 ft
Avenida General Rafael E. Melgar
Kondesa Restaurant
1200 ft
456 5th Ave between 5th & 7th Street
Las Islitas
400 ft
Av. Rafael E. Melgar Between 3 & 5
The Thirsty Cougar
700 ft
Rafael Melgar
Starbucks
600 ft
Avenida Rafael e Melgar
Sorrisi
800 ft
Calle 3 sur Local 11
Banana & Company
700 ft
Avenida Rafael E. Melgar 599 Plaza Punta Langosta Local BR3
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Great location
Complimentary breakfast
Room ventilation
Service quality
8.6/10
Great
Rooms
7.8
Location
9.2
Service
7.8
Dining
8.2
Guest reviews
8.6/10
based on 6 review
4.5/5
based on 1441 review
8.6
8.6/10based on 578 review
#10 of 64 hotels in Cozumel based on Tripadvisor
Jade
United Kingdom,
April
2024
8.4/10
The hotel offers clean, basic, and cozy rooms that are very quiet. The staff goes above and beyond in assisting guests, whether it's with luggage, attending to health concerns, or creating fun towel art during room cleaning. However, there might be room for improvement in terms of pricing and value for money.
Rooms
8.0
The rooms were clean, basic, and cozy, providing a very quiet atmosphere.
Service
9.0
The staff was not only very nice but also extremely friendly and helpful, making the stay comfortable and pleasant.
Location
9.0
The hotel is centrally located near the central square, bars, restaurants, and ferry terminal, offering easy access to various attractions.
Dining
8.0
The dining experience was wonderful, with fresh and ample offerings that included a delightful breakfast spread.
Facilities
8.0
The hotel amenities were great, with services like room service, car hire, dry cleaning, and laundry available for added convenience.
George
United Kingdom,
February
2024
6.8/10
Staying at Casa Mexicana was a mixed experience for me. While the hotel boasts a great location near the waterfront, overlooking the main street and the cruise ship pier, and offers a fantastic complimentary breakfast, there were some issues with the ground floor rooms that required constant window closure, limiting the available space. Overall, a decent stay with some highlights and drawbacks.
Rooms
6.0
I stayed in a room at the back of the hotel on the ground floor. I had to keep the window closed all the time, but unfortunately, there wasn't enough space to move around comfortably.
Service
5.0
The service was average during my stay. While the price was reasonable, the staff was not very friendly and seemed unwilling to address issues with our reservation effectively.
Location
8.0
The hotel's location is convenient, near the center, and right on the waterfront. It's handy to the pier and close to Alberto's restaurant, offering easy access to the central shopping and dining area of Cozumel. Despite some drawbacks, I look forward to returning for another great stay at Casa Mexicana.
Dining
8.0
The highlight of my dining experience was the amazing buffet style breakfast with a wide selection of fresh food. The rotating choices of meats, eggs, and fruits, along with the omelette station, made breakfast enjoyable. However, I missed this experience when staying at another hotel in Playa del Carmen.
Facilities
7.0
The facilities at Casa Mexicana were sufficient for my needs, although not outstanding. No specific issues were encountered, but nothing particularly exceptional stood out either.
Great location
Room ventilation
James
United Kingdom,
January
2024
8.6/10
I had a wonderful stay at this hotel! The location was perfect, right downtown with easy access to all the attractions. The rooms were spacious, clean, and very comfortable, but the dining options left something to be desired. The service was great overall, but there were some minor issues with the staff. The facilities were well-maintained and added to a pleasant experience.
Rooms
9.0
My room was very comfortable, clean, and large, matching exactly what I expected when I booked online. It was a great place to relax after a day of exploring downtown locations.
Service
8.0
The service was excellent, especially from Jaime and Ruben. They were attentive and helpful throughout my stay. However, there was a small incident with the room card not working that was a bit frustrating.
Location
10.0
The hotel's location couldn't be better; it's right in the middle of the city, making it super convenient to reach any downtown spot with a short walk. The taxi terminal across the street was a big plus for getting around.
Dining
7.0
The breakfast options were good but could be improved. I found the food quality to be a bit lacking. Starting at 7 am was a bit late for me as a diver, but the staff was friendly and accommodating.
Facilities
9.0
The facilities were well-maintained, with everything I needed for a comfortable stay. The wet bar around the pool area was a nice touch to enjoy a drink with a view.
great location
room card issue
Richard
United States of America,
December
2023
8.2/10
The hotel has rooms that may look a little dated but come with a nice touch of having tables stationed at their balcony. The service was friendly and accommodating, although they didn't fulfill a special request. The location is central, overlooking the main street and offers proximity to good restaurants and the ferry. The dining experience stands out with a huge buffet and great options. However, it's not situated next to the beautiful beach.
Rooms
7.0
The rooms have a dated look and limited space but offer the unique feature of tables at the balcony.
Service
8.0
The staff was friendly and welcoming, even though they couldn't accommodate a special request.
Location
9.0
The hotel is centrally located near the main street, offering easy access to good restaurants and the ferry.
Dining
9.0
The dining experience is a highlight with a substantial buffet and a variety of options, although may lack some finer dining aspects.
Facilities
8.0
The hotel offers great facilities for an enjoyable stay.
Tom
United States of America,
December
2023
9.4/10
I had a wonderful stay at this hotel! The rooms were spacious, clean, bright, and really just perfect for our needs. The ocean view from the room with two medium-sized beds was a fantastic touch. The staff went above and beyond to assist us with everything, from helping with our luggage during check-in to making the most creative towel art while cleaning our room.
Rooms
10.0
The rooms were spacious, clean, bright, and perfect for our needs. The ocean view was a delightful bonus.
Service
9.0
The service was outstanding! The staff was attentive and always ready to assist, except for a slight snobby attitude from one member.
Location
10.0
The location was perfect, overlooking the ocean and within easy walking distance of shopping, restaurants, and the ferry. Having complimentary breakfast was a great perk too.
Dining
9.0
The dining experience was lovely! There was a wide selection available, and the breakfast was especially enjoyable.
Facilities
9.0
The facilities were top-notch, with everything we needed for a comfortable stay.
Gary
United States of America,
September
2023
8.2/10
My stay at the hotel was a mix of pluses and minuses. On the positive side, the room was clean and spacious with comfortable pillows, and it was a great location in the city center. Unfortunately, there was a significant issue with noise pollution due to the construction and lack of insulation on the entrance door facing the breakfast area.
Rooms
7.0
The room I booked was clean and sized right, offering a comfortable stay in the city center. However, there was a noticeable noise pollution problem due to the construction and lack of insulation on the entrance door facing the breakfast area.
Service
8.0
The service provided by the staff was excellent, offering great amenities such as an outdoor pool area, bar, and complimentary breakfast buffet. However, there were limitations in accommodating certain requests that one might expect as standard.
Location
9.0
The hotel's central location made it perfect for exploring the town of San Miguel, with most attractions within walking distance. However, there were some rooms isolated from the more expensive ocean front ones.
Dining
8.0
The dining experience was diverse and delicious, offering a range of options suitable for various tastes. The service was top-notch, but it could have been even better with a few added choices.
Facilities
9.0
The facilities at the hotel were modern and well-maintained, providing everything one could need for a comfortable stay.
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