Casa Mexicana Cozumel, Cozumel ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Rafael E Melgar 467 Sur, Cozumel, Mexico, 77600

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room Ocean View

Max:

3 persons

37 m²

Bed options:

2 Double beds

Sea view

Shower

Bathtub

room details

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Deluxe Room City or Terrace View

Max:

4 persons

36 m²

Bed options:

2 Double beds

Garden view

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Cozumel600 m

Airports

Cozumel (CZM) 3.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Comfy

“The room was incredibly spacious, and the bed was so comfortable that I had the best sleep during my stay.” view full review

Tranquil Terrace

“The terrace with the small pool was a highlight; I loved enjoying the peaceful sea view while unwinding in the morning.” view full review

Delicious Breakfast

“Breakfast was a good treat each morning, with a fantastic selection including freshly made eggs and waffles that I looked forward to.” view full review

Immaculately Clean

“The cleanliness of the hotel was impressive; I noticed staff constantly maintaining the area, which made me feel very comfortable.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Diving
Snorkelling
Fishing

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games

Spa & Leisure

Plunge pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Massage
Public Bath
Shallow end

Room features

Air conditioning
Heating
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Rafael E Melgar 467 Sur, Cozumel, Mexico, 77600

Map view

Rafael E Melgar 467 Sur, Cozumel, Mexico, 77600

City landmarks

Island

Museum of Cozumel

840 m

Parque Benito Juarez & Av. Rafael Melgar

Plaza Central

980 m

Church

San Miguel Church

760 m

25 Avenida Entre Rosado Salas y 3 Sur

Galo Art Studio

780 m

Km 11 Carreter Transversal

Mayaluum

950 m

Park

Parque Arqueologico

1.4 km

Store

Mega

610 m

Parque Quintana Roo

630 m

Synagogue

Chabad of Cozumel

1.3 km

Gonzalo Guerrero

Parque Atardecer MAya

600 m

Calle Dr Adolfo Rosado Salas

Dr. Adolfo Rosado Salas Monument

660 m

Avenida Benito Juarez 15

Pax

700 m

7th Street South #700

Power Yoga Cozumel

1.2 km

Nearby

Carr. Costera Sur Km 9. 5 Zona Hotelera Sur

Chankanaab Adventure Beach Park

380 m

Av. General Rafael E Melgar 101

Coral Reefs Monument

140 m

Costera Sur Highway

El Cedral

380 m

Park

Benito Juarez Park

380 m

Southeastern point 2.5 miles off Costera Sur

El Caracol

380 m

Nature reserve

Faro Celerain Ecological Reserve

380 m

Costera Sur Highway

Parque Nacional Arrecifes de Cozumel

380 m

Costera Sur

Laguna Colombia

380 m

Mall

Punta Langosta Pier

170 m

Centro

San Miguel de Cozumel Punta Langosta Lighthouse

170 m

North of Costera Sur Highway Km 9

Cenote Aerolito de Paraiso

380 m

Av. Rafael E. Melgar

Golden Eagles

380 m

Carretera Costera Norte

Castillo Real

380 m

Av. Rafael E. Melgar

Statue General Rafael Melgar

380 m

5ta Ave Sur - #250

Mayan Mind Maze

400 m

Calle Dr Adolfo Rosado Salas 109

Tequila Factory Outlet

440 m

Unnamed Road

Centro de Cozumel

520 m

Restaurants

Mar y Juana

30 m

Avenida Rafael E. Melgar entre 5 y 7 sur

Colores y Sabores

110 m

Calle 5 Sur Plaza Empo

Fogo Cozumel

70 m

Avenida General Rafael E. Melgar

Kondesa Restaurant

340 m

456 5th Ave between 5th & 7th Street

Las Islitas

120 m

Av. Rafael E. Melgar Between 3 & 5

The Thirsty Cougar

200 m

Rafael Melgar

Starbucks

170 m

Avenida Rafael e Melgar

Sorrisi

240 m

Calle 3 sur Local 11

Banana & Company

210 m

Avenida Rafael E. Melgar 599 Plaza Punta Langosta Local BR3

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

Great location

Complimentary breakfast

Room ventilation

Service quality

8.6/10

Great

Rooms

7.8

Location

9.2

Service

7.8

Dining

8.2

4.5/5 based on 1441 reviews

#10 of 64 hotels in Cozumel based on Tripadvisor

Jade

United Kingdom, April 2024

8.4/10

The hotel offers clean, basic, and cozy rooms that are very quiet. The staff goes above and beyond in assisting guests, whether it's with luggage, attending to health concerns, or creating fun towel art during room cleaning. However, there might be room for improvement in terms of pricing and value for money.

Rooms

8.0

The rooms were clean, basic, and cozy, providing a very quiet atmosphere.

Service

9.0

The staff was not only very nice but also extremely friendly and helpful, making the stay comfortable and pleasant.

Location

9.0

The hotel is centrally located near the central square, bars, restaurants, and ferry terminal, offering easy access to various attractions.

Dining

8.0

The dining experience was wonderful, with fresh and ample offerings that included a delightful breakfast spread.

Facilities

8.0

The hotel amenities were great, with services like room service, car hire, dry cleaning, and laundry available for added convenience.

George

United Kingdom, February 2024

6.8/10

Staying at Casa Mexicana was a mixed experience for me. While the hotel boasts a great location near the waterfront, overlooking the main street and the cruise ship pier, and offers a fantastic complimentary breakfast, there were some issues with the ground floor rooms that required constant window closure, limiting the available space. Overall, a decent stay with some highlights and drawbacks.

Rooms

6.0

I stayed in a room at the back of the hotel on the ground floor. I had to keep the window closed all the time, but unfortunately, there wasn't enough space to move around comfortably.

Service

5.0

The service was average during my stay. While the price was reasonable, the staff was not very friendly and seemed unwilling to address issues with our reservation effectively.

Location

8.0

The hotel's location is convenient, near the center, and right on the waterfront. It's handy to the pier and close to Alberto's restaurant, offering easy access to the central shopping and dining area of Cozumel. Despite some drawbacks, I look forward to returning for another great stay at Casa Mexicana.

Dining

8.0

The highlight of my dining experience was the amazing buffet style breakfast with a wide selection of fresh food. The rotating choices of meats, eggs, and fruits, along with the omelette station, made breakfast enjoyable. However, I missed this experience when staying at another hotel in Playa del Carmen.

Facilities

7.0

The facilities at Casa Mexicana were sufficient for my needs, although not outstanding. No specific issues were encountered, but nothing particularly exceptional stood out either.

Great location

Room ventilation

James

United Kingdom, January 2024

8.6/10

I had a wonderful stay at this hotel! The location was perfect, right downtown with easy access to all the attractions. The rooms were spacious, clean, and very comfortable, but the dining options left something to be desired. The service was great overall, but there were some minor issues with the staff. The facilities were well-maintained and added to a pleasant experience.

Rooms

9.0

My room was very comfortable, clean, and large, matching exactly what I expected when I booked online. It was a great place to relax after a day of exploring downtown locations.

Service

8.0

The service was excellent, especially from Jaime and Ruben. They were attentive and helpful throughout my stay. However, there was a small incident with the room card not working that was a bit frustrating.

Location

10.0

The hotel's location couldn't be better; it's right in the middle of the city, making it super convenient to reach any downtown spot with a short walk. The taxi terminal across the street was a big plus for getting around.

Dining

7.0

The breakfast options were good but could be improved. I found the food quality to be a bit lacking. Starting at 7 am was a bit late for me as a diver, but the staff was friendly and accommodating.

Facilities

9.0

The facilities were well-maintained, with everything I needed for a comfortable stay. The wet bar around the pool area was a nice touch to enjoy a drink with a view.

great location

room card issue

Richard

United States, December 2023

8.2/10

The hotel has rooms that may look a little dated but come with a nice touch of having tables stationed at their balcony. The service was friendly and accommodating, although they didn't fulfill a special request. The location is central, overlooking the main street and offers proximity to good restaurants and the ferry. The dining experience stands out with a huge buffet and great options. However, it's not situated next to the beautiful beach.

Rooms

7.0

The rooms have a dated look and limited space but offer the unique feature of tables at the balcony.

Service

8.0

The staff was friendly and welcoming, even though they couldn't accommodate a special request.

Location

9.0

The hotel is centrally located near the main street, offering easy access to good restaurants and the ferry.

Dining

9.0

The dining experience is a highlight with a substantial buffet and a variety of options, although may lack some finer dining aspects.

Facilities

8.0

The hotel offers great facilities for an enjoyable stay.

Tom

United States, December 2023

9.4/10

I had a wonderful stay at this hotel! The rooms were spacious, clean, bright, and really just perfect for our needs. The ocean view from the room with two medium-sized beds was a fantastic touch. The staff went above and beyond to assist us with everything, from helping with our luggage during check-in to making the most creative towel art while cleaning our room.

Rooms

10.0

The rooms were spacious, clean, bright, and perfect for our needs. The ocean view was a delightful bonus.

Service

9.0

The service was outstanding! The staff was attentive and always ready to assist, except for a slight snobby attitude from one member.

Location

10.0

The location was perfect, overlooking the ocean and within easy walking distance of shopping, restaurants, and the ferry. Having complimentary breakfast was a great perk too.

Dining

9.0

The dining experience was lovely! There was a wide selection available, and the breakfast was especially enjoyable.

Facilities

9.0

The facilities were top-notch, with everything we needed for a comfortable stay.

Gary

United States, September 2023

8.2/10

My stay at the hotel was a mix of pluses and minuses. On the positive side, the room was clean and spacious with comfortable pillows, and it was a great location in the city center. Unfortunately, there was a significant issue with noise pollution due to the construction and lack of insulation on the entrance door facing the breakfast area.

Rooms

7.0

The room I booked was clean and sized right, offering a comfortable stay in the city center. However, there was a noticeable noise pollution problem due to the construction and lack of insulation on the entrance door facing the breakfast area.

Service

8.0

The service provided by the staff was excellent, offering great amenities such as an outdoor pool area, bar, and complimentary breakfast buffet. However, there were limitations in accommodating certain requests that one might expect as standard.

Location

9.0

The hotel's central location made it perfect for exploring the town of San Miguel, with most attractions within walking distance. However, there were some rooms isolated from the more expensive ocean front ones.

Dining

8.0

The dining experience was diverse and delicious, offering a range of options suitable for various tastes. The service was top-notch, but it could have been even better with a few added choices.

Facilities

9.0

The facilities at the hotel were modern and well-maintained, providing everything one could need for a comfortable stay.